Quality Representative

Requisition Id 14049 

Overview:  

We are seeking a Quality Representative who will focus on providing oversight support for Nonreactor Nuclear Fuels Division activities. This position resides in the Isotope Research and Production Group in the Quality Assurance Division,Environmental Health Safety and Quality DIRECTORATE, at Oak Ridge National Laboratory (ORNL).  

As part of our team, you will work with internal and external customers and other quality professionals to provide independent quality assurance support for the development of quality philosophy, tools and techniques, quality management systems, procedures, process improvements, strategic planning and performance metrics, and other quality-related initiatives. 

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an extraordinary 80-year history of solving the nation’s biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL’s broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

Major Duties/Responsibilities: 

• Assist in the development of fabrication and inspection plans and establishment of quality hold points.

• Review procurement specifications, design specifications, fabrication procedures, maintenance work packages, and other documents for incorporation of appropriate quality controls.

• Conduct commercial grade dedication on safety related and non-safety related materials.

• Work independently to provide quality assurance support for implementation of a graded approach to established quality requirements.

• Identify and understand customer needs while influencing the prioritization and development of quality initiatives.

• Provide guidance and support development of project plans, checklists, procedures, and guidelines for efficient and effective deployment of management systems and organizations supported.

• Plan and lead assessments to evaluate the health of the overall quality program.

• Review actions associated with assessment findings and opportunities for improvement to ensure objective evidence is sufficient to support closure.

• Provide quality planning assistance for various tasks, projects, procurements, work evolutions; provide assessments of work in progress, including document reviews against specifications.

• Perform supplier evaluations and serve as an NQA-1 Lead auditor (some travel may be required).

• Conduct supplier evaluations and perform oversight of inspection of fabricated items and assemblies to ensure conformance with established performance criteria, including NQA-1; may include source inspections or witnessing of NDE of critical components and assemblies.

• Assist in implementation of nonconformance processing.

• Lead independent reviews of revisions, updates and modifications involving Software Quality Assurance requirements.

• Provide support for event critiques and causal analysis, including determination of preventive and/or corrective actions.

• Identify and/or solve problems, assessing needs to achieve desired results.

• Operate and communicate effectively and efficiently with all levels of management on quality issues.

• Build and develop strong relationships with peers and other to exchange feedback on issues and concerns.

• Work effectively with both external and internal customers to meet goals and assess customer satisfaction.

• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS Degree in science, engineering, or a related field.

• A minimum of five years of quality assurance experience. 

• A working knowledge of recognized Quality Standards such as NQA-1, ISO 9001, and other quality concepts.

• Experience reviewing fabrication documentation.

Preferred Qualifications:

• Knowledge and experience in validating implementation of quality assurance programs in a radiological and/or nuclear facility.

• Experience as a Root Cause Analyst.

• Ability to read and interpret design drawings.

• Lead Auditor or assessor experience.

• A demonstrated track record of investigation analysis and problem solving.

• Strong computer, organizational, verbal and written communication skills, with the ability to multi-task.

• Strong analytical skills; customer service experience; and the ability to interpret, communicate, and implement complex instructions.

• Excellent written and oral communication skills.

• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.

• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

Special Requirements:

• Q  Clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Benefits at ORNL: 

ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.  UT-Battelle is an E-Verify employer.